Agentic AI for
complex product support
Our agentic AI handles tickets with 95%+ accuracy, so your engineers focus on solving, innovating, and scaling.
Discover Mankind
A short brand video about who we are and what we've built.
Our 3‑phase journey to AI success
From assisted workflows to fully autonomous agents—measured by clear goals and KPIs at every step.
Scroll to explore each phase
- Assist on repetitive steps and lookups
- Reduce average task time by 20–30%
- Capture tacit process knowledge
- Hours saved per week
- Assist coverage (% of tasks touched)
- Accuracy/CSAT uplift
- Move to human-in-the-loop approvals
- Increase automation coverage to 60–80%
- Lower error and exception rates
- % auto-proposed vs. approved
- Avg. review time per item
- Exception rate
- End-to-end automation for stable workflows
- Meet SLAs and compliance guardrails
- Reduce cost per transaction
- E2E success rate
- MTTR / latency
- Unit cost per task
Built for Complex Technical Support in Industrial OEMs.
From medtech to telecom to advanced machinery, global manufacturers trust Mankind to transform their support operations.
Time to First Response
From 270 to 1 min.
out of 33, time freed
From a team of 33 to 7 key managers.
Uninterrupted Support
From Mon-Fri to 24/7.
Response Accuracy
Significant reduction on ticket reopens and escalations.
The Mankind Project
We are living in the most extraordinary moment in human history. For the first time, we have technology that can think, act, and learn — not to replace people, but to work alongside them.
Our Mission
At Mankind Technology, we believe the most valuable resource any organisation has isn't capital, data, or even talent — it's time.
Every hour a team spends on repetitive, low-value work is an hour stolen from creativity, innovation, and progress. Our mission is simple: give that time back to organisations, so their people can do what humans do best — create, innovate, and imagine the impossible.
Amplify Human Potential
Technology that serves people, not replaces them. Designed to free teams for higher-value work.
Simplicity from Complexity
Invisible, indispensable AI. Seamless experiences built on rigorous engineering.
Ethics Built In
Transparent, responsible AI by default. Trust is our most valuable currency.
Ready to free your team’s time?
Let’s map the fastest path to measurable impact—hours saved, waste reduced, and momentum gained.